Q1: What certifications do you have for your hardware tools?
A1: Our hardware products usually meet international standards and certification requirements, such as CE certification, RoHS certification, ISO certification and so on. The specific certification status can be confirmed according to the product.
Q2: Do you offer customized hardware tools?
A2: Yes, we can provide customized hardware tools according to customer's needs, including customized packaging, printing customer's brand or logo, specific specifications and sizes of tools, etc.
Q3: What are the prices of your products?
A3: The price of our products is very competitive. The specific price depends on the type, specifications and order quantity. We will provide specific quotes and offers according to customer needs.
Q4: Do you provide samples?
A4: Yes, we can provide samples for customers to evaluate and test. Sample costs and shipping will be determined on a case-by-case basis, but sample costs can be deductible or refunded in subsequent official orders.
Q5: Do you accept small orders?
A5: Yes, we welcome small orders. We understand that customers may need to conduct trial marketing or meet specific market needs, so we will do our best to meet the needs of our customers.
Q6: What is your delivery time?
A6: Delivery time depends on factors such as product type, order quantity and production capacity. We will confirm the delivery time according to the order and try to provide fast and on-time delivery service.
Q7: What kind of payment terms do you offer?
A7: We usually accept payment by T/T, Western Union, L/C, etc. The specific payment method can be determined by contract negotiation and mutual agreement.
Q8: Do you provide after-sales service?
A8: Yes, we provide comprehensive after-sales service. If we encounter any problems or quality problems during use, we will actively assist in solving them and provide necessary technical support and after-sales guarantee.
